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Carr, V., Sangiorgi, D., Büscher, M., & Cooper, R. (2011). Integrating Evidence-based and Experience-based approaches in healthcare service design. HERD, 4, 12–33. 

Sangiorgi, D. (2011). Transformative Services and Transformation Design. INTERNATIONAL JOURNAL OF DESIGN, 5(2), 29–40.

Wetter Edman, K., Sangiorgi, D., Edvardsson, B., Holmlid, S., Grönroos, C., & Mattelmäki, T. (2014). Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic. 6(2), 106–121.

Sangiorgi, D., & Junginger, S. (2015). Emerging Issues in Service Design. 18(2), 165–170. https://doi.org/10.2752/175630615X14212498964150 Cite

Selloni, D., & Manzini, E. (2016). Policy constellations as ecosystems of design actions: Exploring three cases of social innovation policies in Italy. 9(2), 128–136. 

Rossi, M. (2016). Design Doing: The service designer role in a society where everybody designs. Design Thinking and Service Design Doing, 8(2).

Yu, E., & Sangiorgi, D. (2018). Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development. Journal of Service Research, 21(1), 40–58. 

Yu, E., & Sangiorgi, D. (2018). Exploring the transformative impacts of service design: The role of designer–client relationships in the service development process. Design Studies, 55, 79–111. 

Fassi, D., Sachero, A., & Simeone, G. (2018). Designing a Community Garden. Idea Journal, 14(1), 42–53.

Collina, L., Galluzzo, L., Mastrantoni, C., & Monna, V. (2020). Hall of the Future: a Systemic Research Project for Public Interiors and Spaces using Co-Design Tools. Strategic Design Research Journal, 13(02), 234–248. 

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We are the Italian research group of DESIS Network, based in the Department of Design, Politecnico di Milano.

We research about design for social innovation and sustainability, strategic and service design, methods and tools of co-design since more than 15 years.

LOCATION

Dipartimento di Design

Via Durando - 20158 Milano

CONTACTS

In order to contact the research group, please write to desislab@polimi.it

© Copyright 2026 DESISlab

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