who we are
Based within the Department of Design at Politecnico di Milano, the Lab brings together researchers with a strategic and systemic approach to design, focusing on service design and design activism. With strong roots in product-service-system design for sustainability, we explore how design can spark and support social innovation by blending creativity, vision, and co-design
how we work
We operate in multicultural, multidisciplinary environments, integrating skills ranging from service and strategic design to interaction, product, spatial, and communication design—alongside insights from economics, architecture, planning, and sociology.
what we do
Active in numerous local and international research projects, the Lab also leads postgraduate courses and design studios in service design, product-service-system design, sustainability, spatial design, and local development. Community-centered design is a key lens through which we collaborate with local stakeholders and enable real change.
why it matters
Our mission is to understand how design can empower people, communities, enterprises, and social actors to activate and manage innovation processes that promote more sustainable, collaborative, and convivial ways of living. Over the past decade, the Lab has helped shape the foundations of strategic and service design as emerging disciplines.
